ย ๐ Free Door-to-Door Courier Delivery for ALL Orders over R650
Shipping & Delivery Policy
Last updated: 11 August 2026
Funki Fox delivers orders throughout South Africa using trusted courier and PUDO delivery services. We aim to provide clear information about delivery charges, processing times and delivery options before you complete your purchase.
Delivery Options and Charges
PUDO Locker Delivery โ R49
Customers may choose delivery to an available PUDO locker. You will be asked to select your preferred locker during checkout where this delivery method is available.
Door-to-Door Courier Delivery โ R125
Orders can be delivered directly to the South African street address provided during checkout.
Free Door-to-Door Courier Delivery
Orders with a qualifying value of R650 or more receive free door-to-door courier delivery within South Africa.
The delivery charge applicable to your order will be clearly displayed during checkout before payment is completed.
Order Processing
Orders are processed on business days, excluding weekends and South African public holidays.
We normally process and dispatch orders within 1โ2 business days after receiving confirmed payment.
Once your order has been dispatched, you will receive the relevant tracking or collection information where available.
Estimated Delivery Times
Door-to-door courier: 2-3 business days after dispatch.
PUDO Locker: 2โ3 business days after dispatch.
These delivery periods are estimates and are not guaranteed delivery dates. Delivery may occasionally take longer due to courier delays, public holidays, severe weather, remote delivery areas or other circumstances outside our reasonable control.
Please note that the 2โ3 business day delivery estimate applies after your order has been dispatched. Our normal processing time before dispatch is 1โ2 business days.
PUDO Locker Orders
When selecting PUDO Locker delivery, customers are responsible for choosing the correct locker during checkout.
Once your parcel reaches the selected locker, PUDO will send collection information to the contact details supplied with your order.
Customers should collect parcels within the collection period specified by PUDO. If a parcel is not collected and is returned to us, additional delivery charges may apply before it can be sent again.
Door-to-Door Courier Orders
Customers must provide a complete and accurate delivery address and contact number when placing an order.
Please ensure that someone is available to receive the parcel at the delivery address when required by the courier.
Funki Fox cannot be held responsible for delivery delays caused by incorrect or incomplete information supplied by the customer.
Tracking Your Order
Where tracking is available, tracking details will be supplied after your order has been dispatched.
Please allow some time after receiving your tracking information for the courier’s tracking system to update.
Delivery Areas
Funki Fox currently delivers throughout South Africa.
Certain remote or outlying areas may experience longer delivery times or have limited delivery options.
If we are unable to deliver an order to the address supplied, we will contact you to discuss the available options.
Delivery Delays
Although we make every reasonable effort to ensure orders arrive promptly, delivery services are operated by independent courier and logistics providers.
If your parcel appears to be delayed, please contact us so that we can assist with tracking and, where necessary, raise an enquiry with the delivery provider.
Damaged or Missing Parcels
If your parcel arrives damaged, or if you believe an item is missing from your delivery, please contact Funki Fox as soon as possible after receiving the order.
Please retain the packaging and, where possible, provide photographs showing the condition of the parcel and products. This information may be required when investigating the matter with the courier.
Returns, refunds and defective products are handled in accordance with our Refunds & Returns Policy.
Incorrect Delivery Details
Customers are responsible for ensuring that the delivery address, PUDO locker selection, email address and telephone number supplied during checkout are correct.
If you notice an error after placing your order, please contact us as soon as possible. We will try to update the delivery information provided the order has not yet been dispatched.
Once an order has been handed to the courier, it may not be possible to change the delivery destination.
Contact Us
If you have any questions about delivery or an existing order, please contact us:
Funki Fox
Online retailer based in: Capri Village, Fish Hoek, Cape Town, Western Cape, 7975, South Africa
Email: nick@funkifox.co.za
Website: https://funkifox.co.za
Funki Fox is a trading name of Fermor Dropshippers SA (Pty) Ltd.
